Imprint:

Vital-Life Europe GmbH

Wasserkuppenstr. 25
36043 Fulda

Phone: +49/ (0)661/ 2503250
Fax: +49/ (0)661/ 2503251
E-Mail: info@vital-life.de

VAT ID: DE 258257794

Commercial register: Local court Fulda

Registration number: HRB 5418

Managing director: Mrs. Ingeborg Klein

 

The European Commission provides a platform for online dispute resolution (OS), which you can find at www.ec.europa.eu/consumers/odr. We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and are generally not prepared to do so.

Privacy Policy:

 

Status: 05/2018

We process personal data (hereinafter referred to as “data”) of the users only to the extent necessary to provide a functional and convenient website and our content and services.

Processing” means the collection, use, disclosure and/or storage. According to the Basic Data Protection Regulation (hereinafter “DSGVO”), “personal data” is basically all data by which a natural person can be identified. The exact definitions of the terms are determined in Art. 4 DSGVO.

The following statements inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, the purposes and means of processing of which we decide alone or jointly with others, as well as about the components of third parties that we may use for optimization and quality of use, which process data under their own responsibility:

_________________________________________

A) Information about the controller.

B) Rights of the user

C) Information on data processing.

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A) Information about the responsible person.

The responsible party (hereinafter “Provider”) within the meaning of the DSGVO and other national data protection laws of the member states as well as other data protection regulations is:

Vital-Life Europe GmbH.
Wasserkuppenstr. 25
36043 Fulda

Tel: +49 (0)661 2503250
Fax: +49 (0)661 2503251
Email: info@vital-life.de

 

B) Rights of the user

The user has the right in relation to the processing of his personal data reproduced below by the provider,

  1. to request confirmation as to whether the data concerning him/her are being processed and to be provided with accurate information about such data, as well as further information and copies of the data in accordance with Art. 15 of the GDPR;
  1. to request without delay the rectification of inaccurate data concerning him or the completion of such data in accordance with Art. 16 DSGVO;
  2. .

  1. to demand that the data concerning him be erased without delay in accordance with Art. 17 DSGVO, alternatively, if, for example, further processing is required in accordance with Art. 17(3) DSGVO, to demand restriction of the processing of the data in accordance with Art. 18 DSGVO;
  1. to obtain the data concerning him and provided by him in accordance with Art. 20 of the GDPR and to request their communication to other data controllers;
  2. .

  1. to lodge a complaint with the supervisory authority pursuant to Art. 77 of the GDPR if the User considers that the processing of his data by the Provider is in breach of the GDPR;
  2. .

  1. In principle, the user may object at any time to the future processing of data relating to him, which is carried out by a responsible party on the basis of Art. 6(1)(f) DSGVO, in accordance with Art. 21 DSGVO. The objection may in particular be made against processing for purposes of direct marketing.
  1. The provider is also obliged to notify any rectification or erasure of personal data or restriction of processing carried out on the basis of Article 16 DSGVO, Article 17(1) DSGVO and Article 18 DSGVO to all recipients of the data to whom the data have been disclosed by him. The obligation shall not apply in the event that such communication proves impossible or involves a disproportionate effort. The customer is entitled to the right to information regarding these recipients.

 

C) Information on data processing.

Insofar as no detailed information is provided below on the individual data processing, the user’s data processed by the provider will be deleted or blocked as soon as the purpose of the storage no longer applies and the deletion does not conflict with any statutory retention obligations.

 

Server data

For communication and security reasons, the following data, among others, is collected during the visit of the website, which the user’s Internet browser transmits to the provider or to its web space provider (so-called server log files):

– Browser type and version;

– Operating system used;

– Website from which the user accessed the provider’s website (referrer URL);

– Website visited by the user;

– Date and time of access;

– Internet Protocol (IP) address of the user.

The data is also stored temporarily. A storage of this data together with other personal data of the user does not take place. The legal basis for the temporary storage is Art. 6 para. 1 lit. f DSGVO on the basis of the legitimate interest in improving the stability, functionality and security of the website.

After seven days at the latest, the data is deleted. Data whose further storage is necessary for evidentiary purposes is excluded from deletion until the final clarification of the respective incident.

 

Cookies

a) “Session” cookies/”Persistent” cookies

The Provider uses so-called cookies on its website. Cookies are small text files or other storage technologies that the Internet browser used by the user deposits and stores on the end device. These cookies process certain information of the user to an individual extent, such as browser and location data and IP address values.

The processing allows the provider to make its website more user-friendly, effective and secure. For example, the processing of “session” cookies may enable the reproduction of content in different languages or the use of a shopping cart function.

The “persistent” cookies allow the website to recognize the user via his browser when he visits the website regularly.

If personal data is processed by these cookies for the purpose of initiating or executing a contract, the legal basis for the processing is Art. 6 (1) lit. b DSGVO.

If the processing is not for the purpose of initiating or executing a contract, the processing serves the legitimate interest of the provider in improving the functionality of the website and is based on the legal basis of Art. 6 (1) (f) DSGVO.

The “session” cookies are deleted when the user closes his browser. The “persistent” cookies are deleted automatically after a period specified by the provider. This period varies depending on the cookie, but does not exceed a duration of one day.

 

b) Cookies from third-party providers.

Where applicable, cookies from third-party providers are also used on the Provider’s website. These third-party providers are partner companies with which the provider cooperates for the purpose of advertising, analysis or the functionalities of the website. If this is the case, the purposes and legal bases of the corresponding processing are reflected in the following explanations.

 

c) Possibility of elimination.

The user can prevent or restrict the installation of cookies by setting the browser accordingly. Already stored cookies can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented by the browser settings, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of the website can be fully used.

 

Contact

In case of a contact of the user -per contact form or e-mail- with the provider, the personal data of the user entered on this occasion will be used to process the request. The information of the data is necessary to answer the request, without the provision of data, an answer is not or only limited possible.

If the contact request serves the fulfilment of a contract or the initiation of a contract, the legal basis is Art. 6 para. 1 lit. b DSGVO.

The user’s data will be deleted if the user’s inquiry has been conclusively answered and there are no legal obligations to retain data, e.g. in the case of subsequent contract processing.

The legal basis may also be the user’s consent in accordance with Art. 6 Para. 1 lit. a DSGVO. In the context of the contact form, the user’s consent to the above processing may be obtained and reference is made to this privacy policy.

A given consent for the customer account can be revoked by the user according to Art. 7 (3) DSGVO at any time by notifying the provider. The data processed in connection will be deleted as soon as their processing is no longer necessary.

 

Google Fonts

To display the font on the website, the provider uses external fonts in the form of “Google Fonts”, a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”.

Google is certified in accordance with the “EU-US Privacy Shield” and thereby guarantees compliance with the EU data protection requirements when processing data in the USA.

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

When the provider’s website is called up, a connection is established to the Google server in the USA in order to enable the display of the font or to update it.

The legal basis for this is Art. 6 para. 1 lit. f DSGVO. The legitimate interest of the provider is the optimization and economic operation of the website.

Through the connection, Google can recognize from which website a request is sent and to which IP address the display of the font is transmitted.

Further information, in particular on the possibilities of preventing the use of data, is provided by Google under the following links:

https://policies.google.com/privacy

https://adssettings.google.com/authenticated.

 

Google Maps

The provider uses the “Google Maps” component of the company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”, to provide directions to the site.

Google is certified in accordance with the “EU-US Privacy Shield” and thus guarantees compliance with the EU data protection requirements when processing data in the USA.

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

When the “Google Maps” component is called up, Google sets cookies in order to process user settings and data when displaying the page and the associated functions on which the “Google Maps” component is integrated. It cannot be ruled out that external servers of Google in the USA are used.

The legal basis for this is Art. 6 para. 1 lit. f DSGVO. The legitimate interest of the provider is to optimise the functionalities of the website.

Through the connection, Google can recognize from which website a request is sent and to which IP address the representation of the journey is transmitted.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. More details can be found above under the point “Cookies”.

The use of “Google Maps” and the information obtained via “Google Maps” takes place in accordance with the Google Terms of Use and the additional Terms of Use for Google Maps.

Google offers further information, in particular on the possibilities of preventing the use of data, under the following links:

 

https://policies.google.com/privacy

https://adssettings.google.com/authenticated.

 

Youtube

Our website uses plugins of the site YouTube operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Further information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.